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Making the most of open ended questions

5/16/2013

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Interviews often start with a bang, but end with a whimper. That is, the questions are typically the most hard-hitting at the beginning or soon after an interview starts.

Very often, however, the reporter or host runs out of steam - and questions -  and coasts to a conclusion. It's not uncommon for them to ask something like, "Well, is there anything else you'd like to add?"

This is a golden opportunity. The response should never be, "No, I think we covered everything." 

Even if you did cover everything, you always want to take the opportunity to restate your key points and remind listeners and viewers of your central message. This is absolutely critical if it's a live interview and you have what amounts to free air time to promote your company, product and brand.

So, your response might go something like, "Well, I just want to thank your for the opportunity to talk about our expansion plans. And, I think it's important to again say how excited we are at (Company name) to be able to add jobs and help boost the local economy."

And, much more could be said, based on what you're trying to communicate through the interview. The point is to never pass up the wrap-up question at the end. Have your message so well thought out that restating it in various forms becomes second nature to you.  

We provide media training workshops. Find out more! Follow us on Twitter (@mack_comm).

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