Think through the possible scenarios
It's one thing to say you're going to prepare for a crisis, but quite another to take the additional steps of assessing what possible crises you might face in the future. In other words, there is no one specific crisis that may occur.
So, one of the first steps in crisis planning is an accurate assessment of what might go wrong that could trigger the need to communicate with the public, employees and/or stakeholders. Think it through and you'll likely come up with several possible scenarios.
A press release is a great way to convey your announcement or news item, but it's often not enough to do the job. There are often other resources that reporters will need and want in order for them to effectively tell your story.
Let's start with visuals, which can be anything from head shots of your CEO to shots of the factory floor to graphs depicting your latest quarterly results. Images are more powerful today than ever because most everything gets posted to media websites or Facebook. Even radio reporters who never had to worry about visuals in the past are now asked to snap photos and shoot video of the events they cover.
Think ahead to what images will help make your story more compelling. What parts of your announcement can be told in pictures? Can you supply the images or allow photographers access to key places where they can get their own?